SURESTAY HOTEL BY BEST WESTERN SANTA CRUZ, Santa Cruz – A Smart Stay in the City
179US$
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Key details
About the Hotel
516 Water Street,
Santa Cruz,
California,
United States,
95060-4113,
California
Rooms & Amenities
SureStay Hotel by Best Western Santa Cruz offers air-conditioned rooms with free WiFi, cable TV, and tea/coffee makers. Private bathrooms include deep soaking bathtubs and complimentary toiletries. Some rooms feature microwaves and refrigerators. Quadruple rooms have two beds, while double rooms offer one bed. All rooms have laptop-compatible safes and desks.
Dining & Breakfast
Guests start the day with a continental breakfast including fresh fruit, danishes, and waffles. Coffee, tea, and juice are available. The hotel is a 15-minute walk from local restaurants like Tony's Pizza and The Coffee Bean.
Leisure & Recreation
The hotel has a seasonal outdoor pool. Nearby activities include sailing at Monterey Bay and golfing. The Museum of Art & History and Santa Cruz Beach Boardwalk are within 2.5 km. Henry Cowell Redwoods State Park is also accessible.
Location & Transport
Located in Westside Santa Cruz, the hotel is a 15-minute drive from the University of California, Santa Cruz. Mineta San Jose International Airport is 55 km away. The Santa Cruz Wharf and Tea House Spa are within 2 km.
Services & Extras
The hotel provides dry cleaning, a 24-hour front desk, and express check-out. Wyndham Rewards members receive a complimentary beach cabana rental or 50-minute massage. Free WiFi is available in public areas, and a business center is on-site.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Free parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi
Parking
24-hour reception
Security
Vending machines
Ice machine
Multilingual staff
Smoke detectors
Key access
Business
Fax/Photocopying
Spa & Leisure
Outdoor heated swimming pool
Seasonal outdoor pool
Beach access
Room features
Wi-Fi in rooms
Air conditioning
Heating
Media
AM/FM alarm clock
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Location
516 Water Street,
Santa Cruz,
California,
United States,
95060-4113,
California
Map view
516 Water Street,
Santa Cruz,
California,
United States,
95060-4113,
California
City landmarks
Mall
Santa Cruz Beach Boardwalk
1.7
mi
Harbour
Santa Cruz Wharf
1.3
mi
Museum
Museum of Art and History
1.1
mi
Landmark
Santa Cruz Mission State Historic Park
3800 ft
Museum
Santa Cruz Museum of Natural History
1.5
mi
Shopping Area
Pacific Garden Mall
1.1
mi
Park
DeLaveaga Park
5200 ft
Spa Centre
Tea House Spa
3800 ft
Park
Abbott Square
2700 ft
Spa Centre
Well Within Spa
4000 ft
Church
Mission Santa Cruz
3000 ft
Park
Neary Lagoon Park
1.3
mi
Landmark
Staff of Life
3300 ft
Landmark
Downtown Association
2200 ft
Landmark
The Satellite Workspace and Digital Media Studio
2100 ft
Store
Whole Foods Market
3600 ft
Landmark
PF Atelier
2400 ft
Bridge
Santa Cruz Riverwalk
2400 ft
Store
Synergy Organic Clothing Outlet Store
2500 ft
Landmark
Friends of Santa Cruz State Parks
2600 ft
Landmark
Monterey Bay National Marine Sanctuary Exploration Center
1.7
mi
Landmark
L. H. Selman Ltd. Glass Gallery
2900 ft
Church
Holy Cross Catholic Church
3100 ft
Landmark
Ocean View Park
1.2
mi
Landmark
Cocoanut Grove Banquet and Conf
1.1
mi
Theatre
Colligan Theatre at the Tannery Arts Center
3900 ft
Landmark
Sky Glider
1.7
mi
Nearby
Store
Shopper's Corner
100 ft
Spa Centre
Kiva Retreat House
100 ft
303 Water St #100
Visit Santa Cruz County
100 ft
Restaurants
Marianne's Ice Cream
1500 ft
1020 Ocean St
Taqueria Jalapenos y Pupuseria
1000 ft
107 Leonard St
Jack in the Box
1100 ft
640 Ocean St
McDonald's
1800 ft
1210 Ocean St
Taqueria Vallarta
3300 ft
608 Soquel Ave
The Habit Burger
2200 ft
1400 Ocean St Unit 2
Ferrell's Donut Shop
2300 ft
1403 Ocean St
Taqueria Los Pericos
2100 ft
139 Water St
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
6.1
6.1/10 based on 480 reviews
Brian
United States,
January
2024
6.8/10
My stay at the hotel was overall pleasant. The rooms were very comfortable with useful amenities like a mini fridge and microwave, but there were some physical issues like missing tiles along the wall corners and loose shower plumbing. I also noticed a lingering smell of cigarette smoke which was a bit off-putting.
Rooms
8.0
The rooms were very comfortable and well-equipped with a mini fridge and microwave, although there were some minor physical problems.
Service
7.0
The service was a bit iffy as I observed children running in and out of rooms while cleaning, and there were some oversights with amenities like only one coffee packet provided for two queen beds. However, the staff quickly resolved any issues I had during my stay.
Location
6.0
The location was the only aspect I truly liked about the hotel. It was centrally located, making it convenient to reach the beach and restaurants in Santa Cruz easily, although the area felt very busy.
Dining
7.0
The dining experience was okay and adequate for the price I paid. I wished there were more options available, but I did appreciate the inclusion of waffles in the breakfast.
Facilities
6.0
The facilities were average, nothing extraordinary to highlight. However, the natural products used were a nice touch.
Henry
United States,
August
2023
6.6/10
My stay at the hotel was a mix of good and not-so-good experiences. The location was convenient and safe, close to downtown attractions, but the room was in need of renovation, smelled of smoke, and had some cleanliness issues. The service was hit-or-miss, as I had a positive interaction with friendly staff, but also witnessed a concerning incident. The dining options were adequate for a quick snack in the mornings. Overall, it was an okay experience with room for improvement.
Rooms
5.0
The room had some issues with cleanliness and maintenance, like torn upholstery and a malfunctioning AC. It also had a strong smell of smoke, particularly from neighboring rooms.
Service
6.0
Although the staff I interacted with were friendly and accommodating, there was a worrying incident that seemed like it could escalate into a physical confrontation, which was concerning.
Location
8.0
The hotel's location was convenient, safe, and walkable to downtown fun, making it easy to access attractions and points of interest.
Dining
7.0
The breakfast offerings were limited but sufficient for a quick morning bite, providing some convenience despite the small selection.
Facilities
5.0
The hotel's facilities were average, meeting basic needs but lacking any standout features or amenities.
convenient location
room cleanliness
David
United States,
July
2023
7.2/10
The hotel was a mixed experience with nicely appointed rooms but falling short on cleanliness and value for money, charging over $300 for a night. The service had its professional moments but also had issues with updating information and cleanliness. The location, however, turned out to be favorable for access to both the tournament venue and popular attractions like the boardwalk, making it convenient.
Rooms
6.0
The otherwise nicely appointed room only had one bed, when advertised as a bed and couch. The cleanliness was questionable.
Service
7.0
The service was a mix of professional and accommodating behaviors, but there were instances of children running around during cleaning causing some disturbances.
Location
8.0
The location was really nice, into one that turned out favorable for both access to my tournament location as well as the boardwalk and wharf.
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